Privacy Policy

1. Introduction

ClippiJapan ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our marketplace platform.

2. Information We Collect

2.1 Personal Information

We collect information that you provide directly to us, including:

• Name and contact information (email address, phone number)
• Account credentials and profile information
• Payment information (processed securely through Stripe)
• Billing and shipping addresses
• Communication preferences

2.2 Transaction Information

We collect information about your transactions, including:

• Purchase history and order details
• Booking information and preferences
• Payment transaction records
• Reviews and ratings you submit

2.3 Automatically Collected Information

When you use our Platform, we automatically collect:

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, time spent, clicks)
• Location data (if you enable location services)
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders and bookings
• Communicate with you about your account and transactions
• Send you marketing communications (with your consent)
• Improve and personalize your experience on the Platform
• Detect and prevent fraud and abuse
• Comply with legal obligations
• Respond to your inquiries and provide customer support

4. Information Sharing and Disclosure

4.1 With Sellers

When you make a purchase or booking, we share necessary information (name, contact details, order/booking details) with the seller to facilitate the transaction.

4.2 With Service Providers

We share information with third-party service providers who perform services on our behalf, including:

• Payment processing (Stripe)
• Email delivery services
• Cloud storage providers (Supabase)
• Analytics and performance monitoring

4.3 Legal Requirements

We may disclose your information if required by law or to protect our rights, property, or safety, or that of our users or others.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of sensitive data in transit and at rest
• Secure authentication and access controls
• Regular security assessments and updates
• Limited access to personal information on a need-to-know basis

However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

You have the right to:

• Access: Request a copy of your personal information
• Correction: Update or correct your personal information
• Deletion: Request deletion of your personal information
• Opt-out: Unsubscribe from marketing communications
• Data Portability: Request your data in a portable format
• Withdraw Consent: Withdraw consent for data processing where applicable

To exercise these rights, please contact us at privacy@clippijapan.com

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Platform and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Platform.

For more information about our use of cookies, please see our Cookie Policy.

8. Children's Privacy

Our Platform is not intended for children under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. We take appropriate measures to ensure your information is protected in accordance with this Privacy Policy.

10. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at: